Account information and ID requirements - refinery
All customers bringing precious metals to sell to the refinery must have an account. View Account FAQs for more information.
Customer Operations
The Perth Mint Refinery
Before coming in
To prepare for your visit, download and complete a customer due diligence form before coming in to the refinery.
Select from the forms below, depending on what type of account you would like to set up. Please ensure your account name matches your identification.
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Individual and sole trader due diligence form
Individual and sole trader customers will need to complete this form when:
- setting up an account*
- amending certain details of an established account
- requested as part of ongoing customer due diligence.
* Exception when setting up an account: Individuals from Australia and New Zealand buying bullion online for delivery.
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Australian company customer due diligence form
Listed and unlisted companies, subsidiaries and companies regulated by an Australian government organisations will need to complete this form for any Perth Mint account when:
- setting up an account
- amending certain details of an established account
- when requested as part of ongoing customer due diligence.
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Foreign company customer due diligence form
Listed and unlisted foreign companies will need to complete this form when:
- setting up an account
- amending certain details of an established account
- requested as part of ongoing customer due diligence.
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SMSF and Regulated Australian trust customer due diligence form
Self-managed superannuation funds and Australian regulated trusts will need to complete this form when:
- setting up an account
- amending certain details of an established account
- requested as part of ongoing customer due diligence.
Please check your company name/structure before completing the form. If not regulated by an Australian government department or not based in Australia, use the Unregulated Australian and foreign trust due diligence form.
Download SMSF and Regulated Australian trust customer due diligence form
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Unregulated Australian and foreign trust customer due diligence form
Unregulated Australian and foreign trusts will need to complete this form when:
- setting up an account*
- amending certain details of an established account
- requested as part of ongoing customer due diligence.
If regulated by an Australian government department, use the SMSF and regulated Australian trust due diligence form.
Download Unregulated Australian and Foreign Trust customer due diligence form
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Other non-individual customer due diligence form
Partnerships, government bodies, associations, registered co-operatives will need to complete this form when:
- setting up an account
- amending certain details of an established account
- requested as part of ongoing customer due diligence.
How to submit forms and ID
The Customer Operations Team can provide a secure link via email for you to submit forms and identification prior to coming in. Alternatively, you can bring them to the registration desk. For more information contact the team:
Customer Operations
Certified identification documents
A certified/notarised copy means a document that has been certified/notarised as a true copy of an original document.
- Who can certify documents in Australia?
- Who can certify overseas documents?
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What must be stated on the document?
The certifying person must:
- Stamp or write on the copy: “This is a true copy of the original documents sighted by me”.
- Sign and print their name and affix an official stamp.
- State their profession or occupation group, including Membership Number (if applicable) or contact information (such as an address or phone number).
- Write on the copy the date certified.